FLOWERS by Melanie

Last updated: 1 April 2025

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At Flowers by Melanie, I am committed to protecting your privacy. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website.

 

1. What Information I Collect

I may collect the following information when you use my website:

• Name

• Contact details (email address, phone number, delivery address)

• Order details

• Any messages you send me

 

2. How I Use Your Information

I use your information to:

• Process and deliver your flower orders

• Contact you about your order or respond to queries

• Improve my services and website

• Send occasional marketing emails (only if you’ve opted in)

 

3. How I Store Your Information

Your data is stored securely and only kept for as long as necessary for the purposes above. Payment information is never collected through my website.

 

4. Sharing Your Information

I will never share or sell your personal information.

 

5. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data I hold about you

• Correct any inaccurate data

• Ask me to delete your data

• Withdraw consent for marketing at any time

To exercise these rights, email me at: flowersbymelanie@gmail.com

 

6. Cookies

This website uses cookies to improve your browsing experience. You can manage your cookie settings through your browser.

 

7. Contact Me

If you have any questions about this Privacy Policy or how I handle your data, please contact me at:

 

Flowers by Melanie
Underhill, Park Hill Road, Torquay, Devon, TQ1 2DJ
Email: flowersbymelanie@gmail.com